Neptun Boat
Tours

Terms and privacy

PROTECTION OF PERSONAL DATA ON THE WEBSITE

PERSONAL INFORMATION

Personal data is any information relating to an identified person, i.e. a person who can be directly or indirectly identified (e.g. name and surname, address, telephone number, e-mail address, etc.).

INFORMATION WE COLLECT

Access to the website is free and no registration is required. By contacting us via contact forms or by e-mail, you fill in your information (contact, name and surname, and in the text of the message you provide some information about yourself). This information is available exclusively to the employees of Neptun Krk d.o.o. (hereinafter: Neptun Krk d.o.o.) to which they are addressed for the purpose of resolving your query. Providing yourpersonal data is voluntary. We do not process more personal data than is really necessary to respond to your inquiry.

PROTECTION OF YOUR PERSONAL DATA

Neptun Krk d.o.o., respects your privacy and processesyour personal data fairly and lawfully.
We store your personal data in electronic form and, for the purpose of protection, we apply appropriate technical, organizational and personnel measures for the protection of personal data and procedures in order to prevent unauthorized access to personal data. 

MESSAGES IN ELECTRONIC FORM

When you send us an e-mail (e-mail) with your personal data by which you can be identified, regardless of whether it is an e-mail with a question or  you do so through the contact forms located on the website, which you provide to us by e-mail, we use this data only for the purpose of fulfilling your inquiries.

DELETION AND YOUR ACCESS TO PERSONAL DATA

We will keep your personal data that you have made available to us for the duration of the website. You are entitled to request notification at any time about what personal data we have about you in our e-mail database, as well as to request that we change or delete all or some of your personal data. You will do this  by submitting a notice with your request to our Board of Directors via the contact address neptun.krk@gmail.com. If you make one of these requests, we will make reasonable efforts to verify your identity and prevent unauthorized access to your personal information.

PROVISION OF PERSONAL DATA TO OTHER RECIPIENTS

We do not pass on your personal data to other recipients. However, you will find links to other websites on the website. The privacy policies of these portals may be different from the Privacy Policy. On our website, we can also offer you the use of social networks of the company Neptun Krk d.o.o., (Facebook, Instagram, Youtube, Linkedin, Twitter and Google Plus) that enable the sharing of personal data. Therefore, we ask you to familiarize yourself with the Privacy Policy that applies to other websites and social networks.

LIMITATION OF LIABILITY

Although we take available technical, organizational and personnel measures to prevent unauthorized disclosure of your personal information, we cannot guarantee that any of the personal information we collect will never be accidentally disclosed, contrary to the provisions of this Privacy Policy. To the maximum extent permitted by law, we exclude liability for damage caused to users or third parties by accidental disclosure of personal data.

TERMS OF USE

Company Neptun Krk d.o.o. (hereinafter: Neptun Krk d.o.o.) launched and edits the website and social networks of the company Neptun Krk d.o.o.

These terms of use refer to the use of the website and social networks of Neptun Krk d.o.o.

GENERAL PROVISIONS

  1. We will consider that you are fully aware of these terms and conditions, that they are clear to you and that you accept them with your first use of the website. If you do not agree with these terms of use, please do not access the website and do not use its content or social networks. If you have any questions or concerns about these Terms of Use, please contact us by email neptun.krk@gmail.com.
  2. The appearance and content of the website, as well as the terms of use, may be changed for certain reasons, so please review them from time to time in order to familiarize yourself with possible changes. We will consider that your subsequent use of the Website constitutes your consent to any possible changes to the Terms of Use.
  3. Neptun Krk d.o.o. has all the rights to the content, texts, photos of the website, as well as social networks Neptun Krk d.o.o. We do not allow the use of any content, texts or photos from the website and social networks of Neptun Krk d.o.o. without our prior written permission.
  4. We do not allow the use of content, texts and photos from the website and social networks of Neptun Krk d.o.o. for commercial purposes, without the prior written consent of Neptun Krk d.o.o. Use for commercial purposes is considered to be the realization of monetary gain directly (by selling, offering and/or advertising content containing materials published on the website and on social networks of Neptun Krk d.o.o. and indirectly (by using content on the Internet on a platform where paid ads are published and the like, where donations, subscriptions or payment for content are collected, etc.).
  5. We do not allow on social networks Neptun Krk d.o.o. to publish, send, upload and/or exchange content that violates applicable Croatian regulations, including untrue, offensive, threatening, vulgar, abusive, vulgar, racist and other content that incites hatred of any kind, as well as content that violates someone else's copyright and other intellectual property rights, unauthorized disclosure of information that represents a business or other secret, private messages, personal data of a third party or the right to personality of a third party is violated.
  6. We do not allow the publishing, sending, uploading and/or exchange of content on social networks of Neptun Krk d.o.o. that you are not the author or holder of copyright and/or other intellectual property rights to such content, even if you do not have the author's permission to use such content.
  7. On the social networks of Neptun Krk d.o.o. we do not allow publishing, sending, uploading and/or exchanging content that violates the rights of children, the right to privacy of other users and third parties, including private messages.
  8. On social networks of Neptun Krk d.o.o., including private messages, we do not allow:
    1. explicit or covert advertising of any products or services;
    2. explicit  or covert advertising of personal websites or blogs;
    3. using the content and functionality of Neptun Krk d.o.o. social networks in away that may cause damage to us, other users, our partners or any third party;
    4. impersonation with the purpose of threatening, manipulating, defrauding or misleading us, other users or third parties;
    5. publishing, sending, uploading or exchanging unsolicited content to users or third parties without their prior consent or request, including multiple sending of materials of the same or very similar content (spamming), chain letters, pyramid schemes, etc.
  1. We do not allow any interference or disabling of the use of the website and social networks of Neptun Krk d.o.o. by other users.
  2. On the website and social networks of Neptun Krk d.o.o. we do not allow the knowingly publishing, sending, uploading and/or exchange of content that contains computer viruses, worms, computer codes, files and programs that may result in interference, limitation of operation or destruction of any computer program or any computer or other equipment.
  3. We do not allow unauthorized collection, storage, transfer and use of any personal data of users of the website and social networks of Neptun Krk d.o.o.
  4. In the event of non-compliance with the provisions on content and activities from the Terms of Use, all users and third parties will bear the appropriate legal consequences and will be liable for any damage caused to us, other users or third parties by unauthorized activities.

INTELLECTUAL PROPERTY LAW

On the website and on social networks of Neptun Krk d.o.o. appear  materials whose content is protected by copyright (e.g. texts, photographs, drawings) and other intellectual property rights (logos, trademarks, etc.). Every user of the website and social networks Neptun Krk d.o.o. bears its own responsibility for respecting other people's copyright and other intellectual property rights relating to the content available on the website and on social networks  of Neptun Krk d.o.o. Therefore, we ask you to familiarize yourself with the content of this part of the Terms of Use in order to fully respect the intellectual property rights of others. In case of any ambiguity or misunderstanding, please contact the Board of Directors via the contact provided in the Imprint. As a user, you may use the content protected by intellectual property only for personal, non-commercial purposes.

  1. We do not allow the use of the content on the website and on social networks of Neptun Krk d.o.o. for commercial purposes, which includes downloading, reproducing, renting, distributing, publishing to the public, public display and displaying without the prior written consent of Neptun Krk d.o.o.
  2. We do not allow the content on the website and social networks of Neptun Krk d.o.o. to be used for the purpose of promotion, i.e. advertising of any product or service without the prior written consent of Neptun Krk d.o.o.
  3. We do not allow the content on the website and on social networks of Neptun Krk d.o.o. to be used for the purpose of selling any product or service without the prior written consent of Neptun Krk d.o.o.
  4. We do not allow the modification, translation, adaptation or any other modification of the content without the prior written consent of Neptun Krk d.o.o.
  5. We undertake to investigate without delay any report related to the violation referred to in this section, especially if it requests the removal of certain content from the website and social networks of Neptun Krk d.o.o. In this case, we expect maximum cooperation from the user in establishing the facts. If we determine that the reported procedure is contrary to the provisions of the Terms of Use, but also in other cases in which we consider it expedient, we will remove such content from the website and social networks of Neptun Krk d.o.o.
  6. By using the website and social networks of Neptun Krk d.o.o., you are aware that it contains names, images, photographs, logos, graphic representations and other content that are protected by various intellectual property rights held by Neptun Krk d.o.o. or a third person. Regardless of your use of the website and socialnetworks, Neptun Krk d.o.o. by doing so, you do not acquire the right to use any copyrighted work, trademark, design, patent (license) or other right held by Neptun Krk d.o.o. or a third party. This also applies to any copyrighted work that can be found on the website and on social networks of Neptun Krk d.o.o., which is protected by the copyright of Neptun Krk d.o.o. or third parties, unless something else is explicitly stated on the individual copyrighted work.
  7. Without prejudice to the above provisions, Neptun Krk d.o.o. may, as part of its editorialpolicy, allow users other forms of use of copyrighted works, such as texts, photographs or videos, on which Neptun Krk d.o.o. copyright holder. In this way, users can, for example, be given the right to remake certain works or the right to redistribute them, which would otherwise be prohibited under the General Rules from the first part of the Terms of Use. Such possibility of use will be expressly emphasized and will not be assumed in any way.

LIMITATION OF LIABILITY FOR DAMAGES

  1. The content uploaded by users on the website and on social networks of Neptun Krk d.o.o. in any form is taken exclusively "as is", i.e. "as available", and we are not responsible for possible consequences, including any damage that may be caused to other users or third parties, which may result from different interpretations of the content contained on the website website and social networks of Neptun Krk d.o.o.
  2. Despite reasonable efforts, we do not guarantee that the website, or all its contents, as well as the content on social networks of Neptun Krk d.o.o. will always be available and available, and that it will not contain errors and computer programs that could cause damage to other users or third parties (e.g. viruses, worms, etc.).
  3. To the maximum extent permitted by applicable law, we exclude liability:
    1. for any damage caused to users or third parties due to the publication on social networks of content contrary to the terms of use by users, third parties, sponsors, advertisers, etc.;
    2. for any damage caused or suffered by users or third parties in connection with the use of the website and social networks of Neptun Krk d.o.o., especially in the caseof misuse, destruction or damage to content or function, etc.;
    3. for damage caused to other users or third parties due to the infringement of their copyright or other intellectual property rights, due to the publication or uploading of content by other users on the website and socialnetworks of Neptun Krk d.o.o.;
    4. for damage caused to users and/or third parties due to the temporary unavailability of the website and social networks of Neptun Krk d.o.o., i.e. certain contentor functions;
    5. for damage caused by advertisers to the content of advertisements published on social networks, through their advertising pages available to users, and related to the truthfulness and accuracy of such content, the availability of advertised products and services to users;
    6. for any damage caused to users or third parties by modifications or cancellations of certain content, functions, services, design, conception of the website;
    7. for any damage caused to users or third parties, related to the use of third party websites, who are provided with access through links published on the website and on social networks  of Neptun Krk d.o.o.

COMPLAINTS AND COMPLAINTS

In accordance with Art. 10 of the Consumer Protection Act, the company Neptun Krk d.o.o., allowsall Customers to send their complaints by mail to the company's address or via e-mail or e-mail. Company Neptun Krk d.o.o. will notify  the Buyer of the received complaint. To all remarks and objections, Neptun Krk d.o.o. will respond no later than 15 days from the date of receipt of the complaint. In order for Neptun Krk d.o.o. In accordance with Article 10, paragraph 5 of the Act. of the Consumer Protection Act, confirmed receipt of the written complaint, and then responded to it. The buyer should provide accurate information to receive the answer/complaint.

WRITTEN COMPLAINTS CAN BE SENT TO THE FOLLOWING ADDRESS

Neptun Krk d.o.o.Address: Na Perić 16, 51500 Kornić

Or to the e-mail address: neptun.krk@gmail.com

Customer support is our most important priority in our business relationship. We respond to all e-mails from 1 to 6 hours on average.